Privacy Policy

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Privacy Policy - Arbor Building Pty Ltd
Arbor Building Pty Ltd is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Collection of Personal Information:
We collect personal information, including:
 * Names
 * Email addresses
 * Phone numbers
 * Addresses
 * Project details

We collect this information through:
 * Contact forms on our website
 * Newsletter sign-ups
 * Cookies and tracking technologies (Meta Pixel, Google Pixel, Hotjar)

2. Use of Personal Information:
We use your personal information solely to:
 * Provide our building and renovation services
 * Respond to your inquiries
 * Send marketing emails and newsletters (with your consent)
 * Improve our website and services
 * analyse website traffic and user behavior.
We will not use your personal information for any other purposes.

3. Disclosure of Personal Information:
We do not disclose your personal information to any third parties, except as required by law. There are no specific circumstances where disclosure might occur outside of that.

4. Data Security:
 * All our data is stored within HubSpot CRM.
 * We implement website and office security measures to prevent unauthorised access.
 * Our staff are trained to not share such information.

5. Access and Correction:
Individuals are welcome to access their personal information by emailing info@arborbuilding.com.au.

6. Cookies and Tracking Technologies:
We use cookies and tracking technologies, including:
 * Meta Pixel and Google Pixel: To track website traffic and measure the effectiveness of our marketing campaigns.
 * Hotjar: To analyse user behaviour on our website and improve user experience.
Individuals can manage their cookie preferences by emailing info@arborbuilding.com.au or through their system preferences.

7. Marketing Communications:
On each email our customers receive, there is an unsubscribe link at the bottom of the page that can be followed.

8. Complaints:
If customers feel their privacy has been breached, they should get in touch via email at info@arborbuilding.com.au.

9. Changes to the Privacy Policy:
We will notify changes to our Privacy Policy through email.

10. Contact Information:
Individuals can contact Arbor Building Pty Ltd with privacy-related inquiries via email at info@arborbuilding.com.au.